**********Hello TurboTax,*I’ve been using TurboTax for many years, and I am coming up w...

GetHuman-hborger's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman-hborger's own words
**********Hello TurboTax,*I’ve been using TurboTax for many years, and I am coming up with something really strange. Help!*I'm at the very end of the program and ready to file. I’m ready to drop it in the electronic mailbox. It says "Transmitting file." Then, of all things, it says something like "Oops, there is one more thing to review." It takes me (again) back to review anything about "foreign addresses." I followed the directions, and then I have to reenter most of the information again. Honest. . . I have no addresses of any kind in my return. None. None anywhere.*There is nothing in my very simple investments that has a foreign address. There is nothing in our retirement income that has a foreign address.*The program keeps taking me around in circles to fix this strange anomaly and will not let me e-file until I fix it. . . And of course, there is nothing to fix. Help.*I will await your answer very eagerly. I*we must fix this before the program will allow me to e-file. Please send me the answer as quickly as possible, because I am ready to file.*Harry L Borger*Gettysburg, PA *********-***-**********@***.com -- preferred method of contact.**I’m ready to drop my return in the electronic mailbox. It says "Transmitting file." Then, of all things, it says something like "Oops, there is one more thing to review." It takes me back to review something about "foreign addresses." I have no foreign addresses of any kind in my return. None. Help.**Harry L Borger*Gettysburg, PA *********-***-**********@***.com**I’m ready to drop my return in the electronic mailbox. It says "Transmitting file." Then, of all things, it says something like "Oops, there is one more thing to review." It takes me back to review something about "foreign addresses." I have no foreign addresses of any kind in my return. None. Help.

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Turbo Tax

Customer service issue
Reported by GetHuman-hborger
Mar 24th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 51197 others
0 customers following this

Timeline

GetHuman-hborger started working on this issue
Mar 24th, 2019 4:39pm

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