I filed my Federal and CA State taxes through your TurboTax e-file service, as I have d...
GetHuman2558434's customer service issue with Turbo Tax from March 2019
15 views | 50256 similar | 0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman2558434 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone to call Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman2558434's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2558434 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2558434's own words
I filed my Federal and CA State taxes through your TurboTax e-file service, as I have done for many years, back in February. (****)*I finished and thought nothing more of it.*Now, here in March, I check on my refund status and notice my apartment number doubled* instead of ***, it shows *****.*That's one issue that I tried to amend, but it still shows the wrong apartment.*The major issue is the site now states my taxes are "ready to mail", which is strange since, as I stated, I e-filed with your service in February!*I have gotten the PDF printed up and now ready to mail, but why do*did I have to go through this?*Please explain what is going on and what my course of action should be from here.*Thank you in advance for your time and assistance in this matter.
GetHuman2558434 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2558434 fixed the problem
We are waiting for GetHuman2558434 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Turbo Tax customer problems.