I got my return filed, accepted and sent on *********. I got an email on ********* sayi...

GetHuman2531496's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman2531496's own words
I got my return filed, accepted and sent on *********. I got an email on ********* saying that I should receive my return within *-* days and to keep an eye out for it. I have been checking the mail every day since Feb. ** and I am supposed to get it in the mail on a turbo tax green dot prepaid card and still haven't got it. Is it supposed to be a green dot turbo card or a netspend card? My mom told me a netspend card came and I had her open it and it says nothing about turbo tax or tax return anything on it and I have received random netspend cards before for no reason and that was * weeks ago.I have gotten numerous emails telling me about the green dot turbo card and to activate it but I never received one and on turbo tax online it says I should have received that card a long time ago. PLEASE HELP. thank you

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Turbo Tax

Customer service issue
Reported by GetHuman2531496
Mar 17th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 48988 others
0 customers following this

Timeline

GetHuman2531496 started working on this issue
Mar 17th, 2019 12:41am

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