I need my account re-done I have an account with you guys has all my information from l...

GetHuman2634780's customer service issue with Turbo Tax from March 2019

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Help with my Turbo Tax issue
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The issue in GetHuman2634780's own words
I need my account re-done I have an account with you guys has all my information from last year it’s just this year’s taxes I need to have completely reset so that I can redo it because I made a mistake I clicked on something that I don’t needI’ve been trying to get help with you guys for a while now and they can’t even help me because there’s things on the settings and stuff like that where it says you can reset it but it won’t let me take stuff off that I don’t need keeps tell me that I have an air it affects and I also need to fix the bank information because I know longer use the bank that I have on my account
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Turbo Tax

Customer service issue
Reported by GetHuman2634780
Mar 29th, 2019 - 6 mons ago
I have an issue with Turbo Tax too
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Seen by 6 customers so far
Similar issue to 52969 others
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Timeline
GetHuman2634780 started working on this issue
Mar 29th 6:54pm