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Before contacting them, items GetHuman-judgeroy may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-judgeroy's own words
You do not accept my deceased wife's password and I can not due the taxes for last years income, which you have all our records for last years filing as well for this year. So you either help me or I will report your unwillingness to assist a customer which has been going for several days. So a live person on the Phone is needed to help resolve this issue! Send me a Phone number to talk to a live person period!!!
GetHuman-judgeroy did not yet indicate what Turbo Tax should do to make this right.
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