I am using the free edition of Turbo Tax, and am trying to print my federal and state r...

GetHuman-smdadd's customer service issue with Turbo Tax from March 2019

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Help with my Turbo Tax issue
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The issue in GetHuman-smdadd's own words
I am using the free edition of Turbo Tax, and am trying to print my federal and state returns. When I press the print button, a new window pops up and says "Preparing your documents. This may take a few minutes." However, it just loads forever, and doesn't do anything. I have tried disabling my adblocker from that site, but it does not seem to work. Are we just not able to print or view returns on the free edition of TurboTax? I was under the impression you could print it once, then file.

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Turbo Tax

Customer service issue
Reported by GetHuman-smdadd
Mar 9th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 46714 others
0 customers following this

Timeline

GetHuman-smdadd started working on this issue
Mar 9th, 2019 8:52pm