I talked with irs and check Santa Barbara tax services my money was released and deposi...

GetHuman2345586's customer service issue with Turbo Tax from March 2019

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The issue in GetHuman2345586's own words
I talked with irs and check Santa Barbara tax services my money was released and deposited to the turbo tax prepaid card and so was my state but when I check the account it still saying zero dollars it’s been a week and still nothing irs released my funds they told me I need to contact my bank every time I call the turbo tax number for a live person it says please hold then hang up. I’ve used turbo tax every year since filing my taxes. And have never had any trouble but this will be the last time because it seems as though no one will helps resolve the issue and the bank can’t tell me what they did with my money.
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Turbo Tax

Customer service issue
Reported by GetHuman2345586
Mar 1st, 2019 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 5 customers so far
Similar issue to 42218 others
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Timeline
GetHuman2345586 started working on this issue
Mar 1st 9:51am