I was being told that I had to pay $**.** for a premium and when I went to go e-file it...

GetHuman-lknmoore's customer service issue with Turbo Tax from February 2019

1 view
41334 similar
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman-lknmoore to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-lknmoore's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lknmoore may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-lknmoore's own words
I was being told that I had to pay $**.** for a premium and when I went to go e-file it was deducting the **** out of the refund and also an additional **** so I go back in to pay for it now thinking I’m only paying **** because that’s all it was stating is that I was going to be paying **** I’d like to know why they charge me $** **** you’re $** to pay for something that I didn’t want and I’m not filing with TurboTax I’d like my money back
GetHuman-lknmoore did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-lknmoore fixed the problem
We are waiting for GetHuman-lknmoore to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lknmoore fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-lknmoore
Feb 28th, 2019 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 41334 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lknmoore started working on this issue
Feb 28th 3:15am