i submitted my taxes, and the IRS has accepted them, but when i filed my taxes, i did n...

GetHuman-kaylobtl's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman-kaylobtl's own words
i submitted my taxes, and the IRS has accepted them, but when i filed my taxes, i did not fill anything out about getting a new debit card.**Does this mean that my refund will be put on the "turbo tax debit card" that i received last year? does it automatically send you a new one?**i also received an email stating that my new debit card is in the mail, and on the way to my house and that i should be expecting it within * days, but its been over a week, and i just want to ensure that my money is going to be delivered to me, and not get into the wrong persons hands.
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Turbo Tax

Customer service issue
Reported by GetHuman-kaylobtl
Feb 27th, 2019 - 3 mons ago
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GetHuman-kaylobtl started working on this issue
Feb 27th 3:57pm