I paid Turbo Tax extra money when filing my taxes to have my Federal and state taxes se...

GetHuman-saritadu's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman-saritadu's own words
I paid Turbo Tax extra money when filing my taxes to have my Federal and state taxes sent together. I received my Federal today but not my state. So I’d like an explanation as to what I paid the extra fee for. Thanks.!
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Turbo Tax

Customer service issue
Reported by GetHuman-saritadu
Feb 22nd, 2019 - 4 mons ago
I have an issue with Turbo Tax too
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Seen by 17 customers so far
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Timeline
GetHuman-saritadu started working on this issue
Feb 22nd 8:03pm