Unable to click on spouses personal info beyond her state of residence. Successfully e...
GetHuman2234338's customer service issue with Turbo Tax from February 2019
Help with my Turbo Tax issue
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Before contacting them, items GetHuman2234338 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2234338's own words
Unable to click on spouses personal info beyond her state of residence. Successfully entered mine but could not proceed beyond item *. **Call to customer service very frustrating. Automatic system wants me to sign up for pro before getting me assistance with an IT*Tech support rep. My problem does not involve tax assistance or questions. I am trying to get into the problem and am very close to going to a different program after using your product for *** years.**Your program makes it all but impossible to speak with a live rep for an IT problem.
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