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Before contacting them, items GetHuman2234164 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Top Tip from another customer
The IRS tends to stand by it's 21-day estimate from the date of filing. Inquiries made prior to the end of the 21-day waiting period will likely be answered be referencing this time frame.
The issue in GetHuman2234164's own words
My federal refund has been deposited into my account, but I have yet to receive my state refund and it was supposed to be delivered today *******. Part of my federal refund was taken away due to fines from last year, so I received around $***. However, I am still missing either $*** or $*** based on my state and federal E-file. I would seem the IRS took money my federal instead of my state. Regardless I am still missing a good sum of money. Please let me know when the money is actually going to reach me.
GetHuman2234164 did not yet indicate what Turbo Tax should do to make this right.
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