My federal refund has been deposited into my account, but I have yet to receive my stat...

GetHuman2234164's customer service issue with Turbo Tax from February 2019

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Top Tip from another customer
The IRS tends to stand by it's 21-day estimate from the date of filing. Inquiries made prior to the end of the 21-day waiting period will likely be answered be referencing this time frame.
The issue in GetHuman2234164's own words
My federal refund has been deposited into my account, but I have yet to receive my state refund and it was supposed to be delivered today *******. Part of my federal refund was taken away due to fines from last year, so I received around $***. However, I am still missing either $*** or $*** based on my state and federal E-file. I would seem the IRS took money my federal instead of my state. Regardless I am still missing a good sum of money. Please let me know when the money is actually going to reach me.
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Turbo Tax

Customer service issue
Reported by GetHuman2234164
Feb 18th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 11 customers so far
Similar issue to 34232 others
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GetHuman2234164 started working on this issue
Feb 18th 5:43pm