catchy summary to get our attention! are you joking? i'm a customer with a problem with YOUR product, beyond me why I have to be catchy to get an issue resolved!

GetHuman2232844's customer service issue with Turbo Tax from February 2019

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Help with my Turbo Tax issue
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GetHuman2232844's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
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The issue in GetHuman2232844's own words
Um... log into my account and get the state portion up and running. ... turbotax **** state Order number: TTDC**********cannot log into my "account", says it cannot find my email, but it sent me a confirmation email, go figure.**i am not able to get the state portion running, keeps taking me in circles to buy, download & install.**initially was unsure which state version to buy, their were * options, but both had the exact same details but different names & prices. very poor instructions, and extremely annoying, waste your time phone service!
What who doesn't realize?
Um, that should be obvious, but if not, re-read what I wrote.
Stop asking me to grovel! You people are WAY TOO full of yourself!
I have an issue with Turbo Tax too
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Turbo Tax

personal state, but you should already know that from the order number
Customer service issue
Reported by GetHuman2232844
Feb 18th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 9 customers so far
Similar issue to 34101 others
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GetHuman2232844 started working on this issue
Feb 18th 3:30pm