i checked status of refund n it said the SS* in a box on form didntmatch theirs So i ca...

GetHuman-richieru's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman-richieru's own words
OMFG...WHAT IS MY TAX PROBLEM N HOW DO I FIX IT. MY GOD I TOLD U IRS SAID SS* U IDIOTS SAY EIN* WHO THE **** DO I BELIEVE N HOW CAN I FIX THIS ASAP...****** KNEW THIS WAS GONNA HAPPEN SOON...U TELL ME EVERYTHING IS GREAT ON RETURN IRS SAYS DIFFERENT NOW U CANT TELL ME HOW TO FIX IT INSTEAD EMAIL SAYING CASE IS CLOSED...PIECES OF ******* **** U GUYS ARE ... i checked status of refund n it said the SS* in a box on form didntmatch theirs So i call TT n they said it says here your EIN who the **** do i believe n WHY was i not informed IS THIS WHAT I PAY FOR TO CHECK N FIND OUT MYSELF N NOW CANT GET HELP FIXING IT CUZ THEY CLOSED I WANT TO FIX THIS ASAFP I WAS EXPECTING IT THIS WEEK N NEVER WAS NOTIFIED I AM BEYOND LIVID RIGHT NOW*..i also got email my saying my TT case is closed WTF IS THAT ABOUT U DONT CONTACT ME ABOUT MISTAKE THEN JUST CANCEL MY **** WHEN I CALL TO FIX IT....**** U TT
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Turbo Tax

Customer service issue
Reported by GetHuman-richieru
Feb 18th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
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Seen by 5 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-richieru started working on this issue
Feb 18th 7:29am