After we filed this years taxes it was kicked back. After trying to fix the issue we pa...

GetHuman2230435's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2230435's own words
After we filed this years taxes it was kicked back. After trying to fix the issue we paid the **$ to speak with someone from TurboTax. The employee called us back and told us the “homeboy” way of fixing the issue. We were not comfortable with doing so. We did more research and found out how to resolve the issue on our own. When we went to re-file it charged us the **$. We would like a refund for the **$ as the employee did not resolve our problem
GetHuman2230435 did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman2230435
Feb 18th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 33993 others
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GetHuman2230435 started working on this issue
Feb 18th 3:24am