I am using the CD Download version of TurboTax deluxe for the **** year (purchased the...

GetHuman2229454's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2229454's own words
I am using the CD Download version of TurboTax deluxe for the **** year (purchased the CD at Target stores). **Upon manually entering my income information, I am receiving the following error message "Internal Error: An uncaught exception was raised. Choose "Continue" to continue running in an inconsistent state. Chose "Crash" to halt the application and file a bug with the Crash Reporter. Choosing "Crash" will result in the loss of all unsaved data. **I have restarted the application and tried to resubmit the data multiple times, and I continue to receive this error message at the same point in the process. **I am not knowing how to best proceed here. It is very important that I file a proper return with no errors. Please advise on how to proceed.
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Turbo Tax

Customer service issue
Reported by GetHuman2229454
Feb 17th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 6 customers so far
Similar issue to 33936 others
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Timeline
GetHuman2229454 started working on this issue
Feb 17th 10:57pm