I have the disk for Turbo Tax Advantage Premier which I received late last year. Once I...

GetHuman2226975's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2226975's own words
I have the disk for Turbo Tax Advantage Premier which I received late last year. Once I started receiving income tax information I loaded the program and began entering it into the program. I saved the information so I could go back later when more information arrived. Upon opening the program it suggest I load new information and changes to the program. When trying to do this I keep getting an error and two new or corrected sections will not load, the first message is error **********. It suggest trying to find the solution - that freezes the computer and everything stops.*The second problem involves entering information about charities. I enter the first charity but it will not go to a second, it just falls into a loop.*I need a new disk or let me download the whole program.*Thank you, James Hall Order * TAR**YW***********
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Turbo Tax

Customer service issue
Reported by GetHuman2226975
Feb 17th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
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GetHuman2226975 started working on this issue
Feb 17th 2:23pm