I filed my taxes through the free tax option, however when I printed my paper work out...
GetHuman-lenanoel's customer service issue with Turbo Tax from February 2019
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman-lenanoel to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-lenanoel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lenanoel may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-lenanoel's own words
I filed my taxes through the free tax option, however when I printed my paper work out to mail it I realized I had made a mistake on my paperwork. I marked that my child is under ** and a student. She is under **, but is not a student. This caused my files to not allow me to claim my daughter as a dependent since I could not truthfully mark on paperwork that she is a student. I have not mailed my paperwork and simply wanted to change this small portion. I called IRS and they informed me that it would not be an amended return since I have yet to mail them. Thank you in advance!
GetHuman-lenanoel did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-lenanoel fixed the problem
We are waiting for GetHuman-lenanoel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Turbo Tax customer problems.