Hello, I'd like to remove the upgrade on my turbotax of this year. I upgraded to the li...

GetHuman-wynnonao's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman-wynnonao's own words
Hello, I'd like to remove the upgrade on my turbotax of this year. I upgraded to the live edition, but it did NOT help me at all. I tried it one time and the guy that video chatted me didnt help oone bit. He transferred me to someone else or attempted to, but after the automated system said it would be OVER AN HOUR wait, I opted for them to call me back. It was HOURS later into the day when I was no longer available. Needless to say the upgrade was a waste of time and I would like that taken off my purchase.
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Turbo Tax

Customer service issue
Reported by GetHuman-wynnonao
Feb 17th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
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Seen by 15 customers so far
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GetHuman-wynnonao started working on this issue
Feb 17th 5:47am