My question is more of a concern type. This is my second year I filed with turbo tax, h...
GetHuman2225401's customer service issue with Turbo Tax from February 2019
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman2225401 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2225401's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2225401 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2225401's own words
My question is more of a concern type. This is my second year I filed with turbo tax, happy with your service and support. For the past ** years my wife and I have been filling jointly status. Last year we received our e-file direct deposit into our joint bank account, no issues. *My question is this year we filed joint status but decided to go with the turbo tax Green Dot debit card for quicker return, After reading the pros, and cons I found out that both of us have to be on the turbo tax Green Dot account to receive our return? I was never made aware of this and I called the number on the back of the card and the operator who assisted me couldn't get me a clear answer. Please help me with this matter?
GetHuman2225401 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2225401 fixed the problem
We are waiting for GetHuman2225401 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Turbo Tax customer problems.