I filed online and it asked if I had a child in **** I put yes it asked if I were claim...

GetHuman2219738's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2219738's own words
I filed online and it asked if I had a child in **** I put yes it asked if I were claiming that child I said no it asked if someone was I put yes then it informed me not to worry and I can list my son down to get a little something without claiming him. Now hi father was supposed to claim him but he keeps getting rejected because it states I claimed him when I was not supposed to. Is there anything I can do to resolve this??
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Turbo Tax

Customer service issue
Reported by GetHuman2219738
Feb 16th, 2019 - 9 mos ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 33340 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman2219738 started working on this issue
Feb 16th 3:52am