I filed online and it asked if I had a child in **** I put yes it asked if I were claim...

GetHuman2219738's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2219738's own words
I filed online and it asked if I had a child in **** I put yes it asked if I were claiming that child I said no it asked if someone was I put yes then it informed me not to worry and I can list my son down to get a little something without claiming him. Now hi father was supposed to claim him but he keeps getting rejected because it states I claimed him when I was not supposed to. Is there anything I can do to resolve this??
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Turbo Tax

Customer service issue
Reported by GetHuman2219738
Feb 16th, 2019 - 9 mos ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 33340 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman2219738 started working on this issue
Feb 16th 3:52am