I used Turbo Tax deluxe to file my taxes. I ended up with a refund that was reduced bec...

GetHuman-keyworth's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman-keyworth's own words
I used Turbo Tax deluxe to file my taxes. I ended up with a refund that was reduced because of back taxes. Nobody at Turbo Tax caught this. Well not only is my refund very small now, but it still hasn't been loaded on my Turbo Tax card. I need to know why.IRS sent my refund * days ago, but its still not on my card.Ive been trying for days to get ahold of youll. I want my refund on my card A.S.A.P. I also want to know if your going to reimburse me for penalties & interest that was taken out of tefund also. I dont want ti make complaint against youll but I will if I dont get this resolved very soon.
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Turbo Tax

Customer service issue
Reported by GetHuman-keyworth
Feb 15th, 2019 - 8 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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GetHuman-keyworth started working on this issue
Feb 15th 10:21pm