when I filed last February, my federal stated I owed $**** so I sent that in. Dec...

GetHuman2092353's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2092353's own words
when I filed last February, my federal stated I owed $**** so I sent that in. Dec. *** I get a letter from IRS saying they never got my return and they cashed my check, but my forms were sent electronically. I sent new ones. they sent them back to me said I did not sign my name in right spot. & I can not file this year till this is fixed I leave for a trip soon an will not be back till may. This not my fault! They lost my return an blame me. My check was cashed. I do not want to pay penalty for late filing. I will try to file to see it will go thru. if it don't then what? I will be in a different country. I asked the IRS rep "don't you think it's odd that I would send a check in with out a return filed?" she said well ya. my name is kevin hillier email is *****@***.com thank you if you can help calm my nerves!!
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Turbo Tax

Customer service issue
Reported by GetHuman2092353
Feb 7th, 2019 - 4 mons ago
I have an issue with Turbo Tax too
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GetHuman2092353 started working on this issue
Feb 7th 11:51pm