My turbo tax keeps getting rejected. I get error code IND-***-**. It says my **** adjus...

GetHuman-alynnaor's customer service issue with Turbo Tax from February 2019

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My turbo tax keeps getting rejected. I get error code IND-***-**. It says my **** adjusted income (AGI) or self- select pin I entered didn’t match. I can’t get ahold of anyone and I even made a new profile on turbo tax with a NEW pin and it has been rejected. I did not have a job last year so therefore NO INCOME. I would very much like to be informed on what the issue is because I’ve been trying to file but the auto answers DO NOT HELP
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Turbo Tax

Customer service issue
Reported by GetHuman-alynnaor
Feb 6th, 2019 - 4 mons ago
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GetHuman-alynnaor started working on this issue
Feb 6th 11:14pm