I need to purchase TurboTax Deluxe for ****'s tax filing. TurboTax never actually filed...

GetHuman2049290's customer service issue with Turbo Tax from January 2019

5 views
 | 
22132 similar
 | 
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman2049290 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2049290's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2049290 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2049290's own words
I need to purchase TurboTax Deluxe for ****'s tax filing. TurboTax never actually filed my ******* taxes like they were supposed to when I submitted them to be filed, so I haven't been able to pay my taxes for ****. I've tried looking online for how to purchase this and make it work with the stupid CD version I was made to purchase but I am sick and tired of being told to make a new post to the community to ask for help when it's TurboTax's responsibility. I want someone to make my .tax ready and available to me NOW so I can continue my filing, pay my taxes and months' worth of fees (thanks TurboTax, I really appreciate that), and move onto filing for ****. I DO NOT want to be told I have to purchase one more god **** ******* product.
GetHuman2049290 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2049290 fixed the problem
We are waiting for GetHuman2049290 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2049290 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman2049290
Jan 27th, 2019 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 5 customers so far
Similar issue to 22132 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2049290 started working on this issue
Jan 27th 2:51pm