Account inactive: doesn’t find email, phone, login ID. Last logged in about two weeks a...

GetHuman2045289's customer service issue with Turbo Tax from January 2019

4 views
 | 
21973 similar
 | 
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman2045289 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2045289's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2045289 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman2045289's own words
Account inactive: doesn’t find email, phone, login ID. Last logged in about two weeks ago. I called early and spoke to some one (case number *********) they found my account and sent me a link to fill out. I did and then got an email saying that I need to reactivate my account (case number ******). Can’t reactivate since turbo tax online does not recognize my email, phone, or login ID. Request assistance in restoring my account
GetHuman2045289 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman2045289 fixed the problem
We are waiting for GetHuman2045289 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2045289 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman2045289
Jan 26th, 2019 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 21973 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2045289 started working on this issue
Jan 26th 6:42pm