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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-jwharri's own words
I have used the deluxe program for years and am receiving emails with discount offers to receive the new program. I enter my email address and am told they dont know me. I sent info with personal ID picture as instructed and I haven't received the ability to download the new program. What is going on? I purchased the program in years past at Sam's so I dont have an acct. My new computer doesn't have a CD drive. Please respond.
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