I have used the deluxe program for years and am receiving emails with discount offers t...

GetHuman-jwharri's customer service issue with Turbo Tax from January 2019

21477 similar
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman-jwharri to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-jwharri's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
First: share to improve GetHuman-jwharri's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jwharri may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-jwharri's own words
I have used the deluxe program for years and am receiving emails with discount offers to receive the new program. I enter my email address and am told they dont know me. I sent info with personal ID picture as instructed and I haven't received the ability to download the new program. What is going on? I purchased the program in years past at Sam's so I dont have an acct. My new computer doesn't have a CD drive. Please respond.
GetHuman-jwharri did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-jwharri fixed the problem
We are waiting for GetHuman-jwharri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jwharri fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-jwharri
Jan 24th, 2019 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 7 customers so far
Similar issue to 21477 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jwharri started working on this issue
Jan 24th 9:45pm