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Before contacting them, items GetHuman-dankee may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-dankee's own words
I really need to talk to a live person. The number turbo tax gave me hung up on me * times. I have two accounts listed with turbo tax listed under the same email. One account is the account I did this years taxes with and the second account is the account I did last year taxes with. Every time I try to request password for second account they send me the password reset to reset this years. I really need help in getting into old account so I can get the aig number to file
GetHuman-dankee did not yet indicate what Turbo Tax should do to make this right.
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