I use Intuit*View My Paycheck through my employer (Phoenix Services in Ogden, Utah). I...

GetHuman1971858's customer service issue with Turbo Tax from January 2019

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman1971858's own words
I use Intuit*View My Paycheck through my employer (Phoenix Services in Ogden, Utah). I tried to get in to my account to see if I could print out my last pay stub of ****. It wouldn’t accept my password and asked if I wanted to create a new password. I said yes and a code was sent to my telephone. Long story short, at some point when I went in to create a new password it was auto populated with a very long combination of letters and words. I tried another time and it did the same thing. The next day my IPad was disabled. I was using my IPad at the time.*Yesterday I opened Turbo Tax and was able to sign in with the username from last year and I created a new password. This is further complicated by the fact that for the View My Paycheck Account I use *****@***.com but for my Turbo Tax account I use *****@***.com. Today when I tried to sign in to View My Paycheck the whole mess was repeated. When I tried to sign in to my Turbo Tax account it was using my email address for work as my username which is not correct. Please help me!
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Turbo Tax

Customer service issue
Reported by GetHuman1971858
Jan 15th, 2019 - 9 mons ago
I have an issue with Turbo Tax too
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Seen by 6 customers so far
Similar issue to 19736 others
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GetHuman1971858 started working on this issue
Jan 15th 9:12pm