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Before contacting them, items GetHuman1971858 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman1971858's own words
I use Intuit*View My Paycheck through my employer (Phoenix Services in Ogden, Utah). I tried to get in to my account to see if I could print out my last pay stub of ****. It wouldn’t accept my password and asked if I wanted to create a new password. I said yes and a code was sent to my telephone. Long story short, at some point when I went in to create a new password it was auto populated with a very long combination of letters and words. I tried another time and it did the same thing. The next day my IPad was disabled. I was using my IPad at the time.*Yesterday I opened Turbo Tax and was able to sign in with the username from last year and I created a new password. This is further complicated by the fact that for the View My Paycheck Account I use *****@***.com but for my Turbo Tax account I use *****@***.com. Today when I tried to sign in to View My Paycheck the whole mess was repeated. When I tried to sign in to my Turbo Tax account it was using my email address for work as my username which is not correct. Please help me!
GetHuman1971858 did not yet indicate what Turbo Tax should do to make this right.
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