I did not receive my **** tax refund. Last time I spoke to a TurboTax agent they gave m...

GetHuman1971879's customer service issue with Turbo Tax from January 2019

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The issue in GetHuman1971879's own words
I did not receive my **** tax refund. Last time I spoke to a TurboTax agent they gave me the IRS where is my refund website and it did not work it said my info was incorrect every time I tried it. I don’t understand where federal tax refund went and I need assistance. The woman who I spoke to told me that it was directed posited but I was living overseas and it told me I could not use direct apposite. I also double checked all of my bank accounts and it is not in my account.
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Turbo Tax

Customer service issue
Reported by GetHuman1971879
Jan 15th, 2019 - 9 mons ago
I have an issue with Turbo Tax too
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Seen by 6 customers so far
Similar issue to 19734 others
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GetHuman1971879 started working on this issue
Jan 15th 9:05pm