issue in your own words*I filed my federal income tax in **** thru turbo tax. I have re...

GetHuman1968573's customer service issue with Turbo Tax from January 2019

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The issue in GetHuman1968573's own words
issue in your own words*I filed my federal income tax in **** thru turbo tax. I have received a letter that I now owe over ****$ in overpaid taxes. TurboTax has an accuracy guarantee. How do I fix this problem? I thought after my taxes were reviewed and accepted by TurboTax and the IRS there should be no way an overpayment could take place. My return was intercepted for debt that I had previously. I would like TurboTax to stand by there guarantee and give the IRS the $ that is gaining interests and fees. I would have happily returned the overpaid funds but they were forwarded to my owed debt before being verified. So I never actually received this $ to be able to return it. .
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Turbo Tax

Customer service issue
Reported by GetHuman1968573
Jan 15th, 2019 - a mon ago
I have an issue with Turbo Tax too
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Seen by 6 customers so far
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Timeline
GetHuman1968573 started working on this issue
Jan 15th 1:42pm