My mother died late last year. I am the trustee of her estate (son). I acquired an EIN...

GetHuman-parentso's customer service issue with Turbo Tax from January 2019

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The issue in GetHuman-parentso's own words
My mother died late last year. I am the trustee of her estate (son). I acquired an EIN. The paperwork says she has not filed taxes since ****. When talking with my aunt she says they filed last year and she got a refund. I can't call the IRS because of the shutdown. Her name is Joanne Sullivan *** PeachTree Vacaville ca. *****. My name is Dennis Sullivan **** W **** N Plain City Ut. *****. *I am requesting back taxes info since **** or at least some kind of conformation.that it was filed. Thanks I can be reached at *** *** **** or email.
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Turbo Tax

Customer service issue
Reported by GetHuman-parentso
Jan 14th, 2019 - 9 mons ago
I have an issue with Turbo Tax too
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Seen by 5 customers so far
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GetHuman-parentso started working on this issue
Jan 14th 4:38pm