This year we opened our Turbotax **** E-filing and found it contained no numerical data...
GetHuman-roncrook's customer service issue with Turbo Tax from January 2019
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman-roncrook to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-roncrook's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-roncrook may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman-roncrook's own words
This year we opened our Turbotax **** E-filing and found it contained no numerical data. We filed with Turbotax last year, but there is no filled in data at all. AGI on the return was ***,***Can you please restore our **** report. That way I can then download data for my newly purchased **** Home and Business. We filed jointly and my id is roncrooks***@aol and my wife Dianne address is D*****@***.com. We are not sure which id we filed under. My phone is ***-***-**** and my wife is at ***-***-****. We both live at *** McBee Ave in Easley, SC. *****. We need your help. Please respond as soon as possible so we can proceed. Thank you very much. Colonel Ronald S. Crooks and Dianne M. Crooks. Please place the appropriate **** file in our account or tell us how we can get this electronic file. Thank you...Ron Crooks
GetHuman-roncrook did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-roncrook fixed the problem
We are waiting for GetHuman-roncrook to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.