This year we opened our Turbotax **** E-filing and found it contained no numerical data...

GetHuman-roncrook's customer service issue with Turbo Tax from January 2019

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The issue in GetHuman-roncrook's own words
This year we opened our Turbotax **** E-filing and found it contained no numerical data. We filed with Turbotax last year, but there is no filled in data at all. AGI on the return was ***,***Can you please restore our **** report. That way I can then download data for my newly purchased **** Home and Business. We filed jointly and my id is roncrooks***@aol and my wife Dianne address is D*****@***.com. We are not sure which id we filed under. My phone is ***-***-**** and my wife is at ***-***-****. We both live at *** McBee Ave in Easley, SC. *****. We need your help. Please respond as soon as possible so we can proceed. Thank you very much. Colonel Ronald S. Crooks and Dianne M. Crooks. Please place the appropriate **** file in our account or tell us how we can get this electronic file. Thank you...Ron Crooks
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Turbo Tax

Customer service issue
Reported by GetHuman-roncrook
Jan 7th, 2019 - a mon ago
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GetHuman-roncrook started working on this issue
Jan 7th 1:31am