I purchased TurboTax Deluxe for Tax Years ****,**** and ****. In fact, I purchased...

GetHuman1803058's customer service issue with Turbo Tax from December 2018

17695 similar
0 following
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman1803058 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1803058's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a yr ago)
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1803058's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1803058 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman1803058's own words
I purchased TurboTax Deluxe for Tax Years ****,**** and ****. In fact, I purchased **** three different times in that the new software upgrade on my Mac did not allow the TurboTax application to function. I organically purchases an eMailed version TT ****. to correct the problem, I purchased the disk version of TT**** and **** directly from you and purchased the TT Deluxe Disk for **** from Best *Buys. To get TurboTax **** to work , I had to download "FixTY**AndTY**.zipfile". This fix then allowed me to finish this tax year.**New problem, my Mac computer developed a hard drive issue and will not be fixed for several months* thud I purchases a mac latop which doesn't have disk installer. Is it possible together the internet version of the ****, **** and **** (if needed, I can send you photos of each of these disk)? The IRS is putting pressure on me to send in my **** returns. Thus, thanks for responding quickly to this request.
GetHuman1803058 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman1803058 fixed the problem
We are waiting for GetHuman1803058 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1803058 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman1803058
Dec 20th, 2018 - a yr ago
I have an issue with Turbo Tax too
Not resolved
Seen by 7 customers so far
Similar issue to 17695 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1803058 started working on this issue
Dec 20th, 2018 10:56pm