I purchased TurboTax Deluxe for Tax Years ****,**** and ****. In fact, I purchased...

GetHuman1803058's customer service issue with Turbo Tax from December 2018

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Help with my Turbo Tax issue
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The issue in GetHuman1803058's own words
I purchased TurboTax Deluxe for Tax Years ****,**** and ****. In fact, I purchased **** three different times in that the new software upgrade on my Mac did not allow the TurboTax application to function. I organically purchases an eMailed version TT ****. to correct the problem, I purchased the disk version of TT**** and **** directly from you and purchased the TT Deluxe Disk for **** from Best *Buys. To get TurboTax **** to work , I had to download "FixTY**AndTY**.zipfile". This fix then allowed me to finish this tax year.**New problem, my Mac computer developed a hard drive issue and will not be fixed for several months* thud I purchases a mac latop which doesn't have disk installer. Is it possible together the internet version of the ****, **** and **** (if needed, I can send you photos of each of these disk)? The IRS is putting pressure on me to send in my **** returns. Thus, thanks for responding quickly to this request.
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Turbo Tax

Customer service issue
Reported by GetHuman1803058
Dec 20th, 2018 - a yr ago
I have an issue with Turbo Tax too
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Seen by 7 customers so far
Similar issue to 17695 others
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Timeline
GetHuman1803058 started working on this issue
Dec 20th, 2018 10:56pm