My refund was intercepted by Florida Department of Education. I filed injured spouse fo...
GetHuman1522927's customer service issue with Turbo Tax from November 2018
Help with my Turbo Tax issue
Next: our robot will wait on hold for GetHuman1522927 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1522927's odds
Strength in numbers! Companies respond better when others are watching.
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1522927's own words
My refund was intercepted by Florida Department of Education. I filed injured spouse form and received refund in August. The refund amount was different by ***$. Called IRS immediately. They mentioned that Turbo Tax is where the difference was. I was also informed that apparently this was redeposited to my bank account for the full ***$ from Turbo Tax. Unfortunately, after speaking with financial advisor at Navy Federal, there was no refund made by Turbo Tax at any given time.
GetHuman1522927 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman1522927 fixed the problem
We are waiting for GetHuman1522927 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.