I started my **** income taxes on Turbo Tax form on line. I did not finish them by Apr...

GetHuman1417666's customer service issue with Turbo Tax from October 2018

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The issue in GetHuman1417666's own words
I started my **** income taxes on Turbo Tax form on line. I did not finish them by April **th but mailed an extension form to IRS. I moved and my documents were packed and missed the October **th extension deadline and when I went back to Turbo Tax to complete my taxes nothing was there. How do I retrieve my information?
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Turbo Tax

Customer service issue
Reported by GetHuman1417666
Oct 26th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
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Seen by 4 customers so far
Similar issue to 15541 others
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Timeline
GetHuman1417666 started working on this issue
Oct 26th 2:25pm