I had my mother file my taxes online. Where's my money? I called the IRS. They said my...

GetHuman1362973's customer service issue with Turbo Tax from October 2018

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Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS.
The issue in GetHuman1362973's own words
I had my mother file my taxes online. Where's my money? I called the IRS. They said my money is sitting in a MetaBank. I have to get a hold of TurboTax in order for you to release my money. I need to talk to a human being because you're recording has no record of my taxes. I need to talk to somebody. I've left messages on this site. You were supposed to call me back today. What is going on I need to talk to a human being
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Turbo Tax

Customer service issue
Reported by GetHuman1362973
Oct 19th, 2018 - a mon ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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Timeline
GetHuman1362973 started working on this issue
Oct 19th 1:28pm