Joshua Schmitz ****** W Paso Trail*Surprise, AZ. *********-***-******The wife and I spl...

GetHuman-ezst's customer service issue with Turbo Tax from October 2018

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If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS.
The issue in GetHuman-ezst's own words
Joshua Schmitz ****** W Paso Trail*Surprise, AZ. *********-***-******The wife and I split November of ****. In February of ****, she filed for both of us. (Stupid on my part). I received a state refund. Gave her half. My federal return is still on hold. I have repeatedly called the IRS and have gotten nowhere. I know she has used turbo tax in the past for our returns. I’m assuming she used turbo tax for the **** tax returns. Is my name in your system and why am I not receiving a refund. Her name is Susan Schmitz, don’t know what she’s done. Please help!!*Thank you.
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Turbo Tax

Customer service issue
Reported by GetHuman-ezst
Oct 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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GetHuman-ezst started working on this issue
Oct 17th, 2018 3:36pm