Joshua Schmitz ****** W Paso Trail*Surprise, AZ. *********-***-******The wife and I spl...

GetHuman-ezst's customer service issue with Turbo Tax from October 2018

4 views
 | 
15162 similar
 | 
0 following
Help with my Turbo Tax issue
First: share to improve GetHuman-ezst's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ezst to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ezst may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Tip from another customer
If you are looking for your refund from the IRS be sure you use the “Where’s my Refund?” link to locate it. If you filed correctly you should see updates regularly within the 21 day period. If you have not waited 21 days since you filed please try and be patient. If it is after 21 days you should call the IRS.
The issue in GetHuman-ezst's own words
Joshua Schmitz ****** W Paso Trail*Surprise, AZ. *********-***-******The wife and I split November of ****. In February of ****, she filed for both of us. (Stupid on my part). I received a state refund. Gave her half. My federal return is still on hold. I have repeatedly called the IRS and have gotten nowhere. I know she has used turbo tax in the past for our returns. I’m assuming she used turbo tax for the **** tax returns. Is my name in your system and why am I not receiving a refund. Her name is Susan Schmitz, don’t know what she’s done. Please help!!*Thank you.
GetHuman-ezst did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-ezst fixed the problem
We are waiting for GetHuman-ezst to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid
Follow this issue
See how GetHuman-ezst fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-ezst
Oct 17th, 2018 - a mon ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 15162 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ezst started working on this issue
Oct 17th 3:36pm