I live abroad. TurboTax requests state and postal code. It does not recognize what I...

GetHuman-mllm's customer service issue with Turbo Tax from October 2018

Help with my Turbo Tax issue
The issue in GetHuman-mllm's own words
I live abroad. TurboTax requests state and postal code. It does not recognize what I enter as valid, so I cannot submit my taxes. Please let me know how to solve this problem.
GetHuman-mllm did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-mllm fixed the problem
The problem was fixed, but it took about ** minutes of hand-holding by the service center. I'm grateful for the guidance, but hopefully this problem will be fixed with the next update
Please help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman-mllm
Oct 12th, 2018 - 8d ago
I have an issue with Turbo Tax too
Fixed
GetHuman-mllm shared how to fix
Seen by 3 customers so far
Similar issue to 14783 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-mllm started working on this issue
Oct 12th 8:11pm
GetHuman-mllm confirmed the issue is fixed. Hooray!
Oct 13th 8:42pm