On April **, **** I paid you $**.** for my **** "free edition " taxes. They were fiil...

GetHuman1334289's customer service issue with Turbo Tax from October 2018

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The issue in GetHuman1334289's own words
On April **, **** I paid you $**.** for my **** "free edition " taxes. They were fiiled and sent to IRS IRS sent the check to Santa Barbara Products Group. When I contacted them they said I owed you money for my taxes for @**.** and they took $**.** for their fees. Since I didn't owe you any money I don't get it. They said they sent me a card which I did niot receive for $***.**. They took money from me I did not owe. What gives? I need that money Please help ASAP..
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Turbo Tax

Customer service issue
Reported by GetHuman1334289
Oct 12th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
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Seen by 3 customers so far
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GetHuman1334289 started working on this issue
Oct 12th 7:20pm
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Oct 12th 7:22pm