Can’t find **** return on my account on turbo tax. I need it for my fafsa but I can not...

GetHuman1219653's customer service issue with Turbo Tax from September 2018

14048 similar
0 following
Help with my Turbo Tax issue
First: share to improve GetHuman1219653's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1219653's next move: talk to Turbo Tax when they open (we'll send a reminder).
Turbo Tax's call center is closed now. We will text or email GetHuman1219653 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1219653 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1219653 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman1219653's own words
Can’t find **** return on my account on turbo tax. I need it for my fafsa but I can not access it because it is not in my “previous taxes” tab.
GetHuman1219653 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman1219653 fixed the problem
We are waiting for GetHuman1219653 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid
Follow this issue
See how GetHuman1219653 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman1219653
Sep 27th, 2018 - 25d ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 14048 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1219653 started working on this issue
Sep 27th 8:45pm