I’m just wondering or I need any explanation why turbo tax take the money for the quick...

GetHuman-joseialv's customer service issue with Turbo Tax from September 2018

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The issue in GetHuman-joseialv's own words
I’m just wondering or I need any explanation why turbo tax take the money for the quick refund fee from my checking account I never got any refund still waiting from irs cause there’s a issue too my refund got hold for some reason and turbo tax charge me $ *** dollars I don’t think these is right any explanation about the problem I mean why they charge for the refund fee and people got $* nothing back.....
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Turbo Tax

Customer service issue
Reported by GetHuman-joseialv
Sep 20th, 2018 - 6 mons ago
I have an issue with Turbo Tax too
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GetHuman-joseialv started working on this issue
Sep 20th, 2018 2:47pm