I think I deleted a **** tax file by mistake and I can not locate it. It was a complete...

GetHuman-tomaltma's customer service issue with Turbo Tax from September 2018

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The issue in GetHuman-tomaltma's own words
I think I deleted a **** tax file by mistake and I can not locate it. It was a completed **** return which I was checking before sending it to you to file. My phone number is ***-***-****. I am hoping the file is still in your system and that it can be recovered. Please let me know if you can come into my computer and recover the file, or recover from your system, or if nothing can be done just please send me a note and I will have to start the return over again. Please give me help or just say you can not so I will know what to do. Thanks in advance. Tom Altman ***-***-**** or T*****@***.com.
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Turbo Tax

Customer service issue
Reported by GetHuman-tomaltma
Sep 19th, 2018 - 6 mons ago
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GetHuman-tomaltma started working on this issue
Sep 19th, 2018 7:49pm