The IRS sent my refund to turbo tax, and no turbo tax put a block on my card. I need my...

GetHuman1133043's customer service issue with Turbo Tax from September 2018

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The issue in GetHuman1133043's own words
The IRS sent my refund to turbo tax, and no turbo tax put a block on my card. I need my money. I personally went to the IRS myself to verify who I was. I want my card unblocked.
GetHuman1133043 did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman1133043
Sep 12th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 12 customers so far
Similar issue to 13354 others
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Timeline
GetHuman1133043 started working on this issue
Sep 12th 3:02pm