I filed my Federal and California tax returns and received my Federal refund within...

GetHuman1177609's customer service issue with Turbo Tax from September 2018

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The issue in GetHuman1177609's own words
I filed my Federal and California tax returns and received my Federal refund within ** days. I have not yet received my CA refund and it has been a minimum of * weeks and in the past years I have received at approximately the same time as the Federal refund. I do not have the information for the tracking system. How do I find out what happened to the State refund? The Turbo Tax program indicates that it was received back in August
GetHuman1177609 did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman1177609
Sep 21st, 2018 - 6 mons ago
I have an issue with Turbo Tax too
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Seen by 3 customers so far
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GetHuman1177609 started working on this issue
Sep 21st, 2018 7:44pm