It is not FIXED. I have spoken to no one!!!!!!

GetHuman1009589's customer service issue with Turbo Tax from August 2018

Help with my Turbo Tax issue
The issue in GetHuman1009589's own words
Send my tax return to the I.R.S.*Via email. They keep sending it back. Saying I have put the child's S.S.* in one of the adult's slot and to make sure it is the this one to go through. ... I can't get my tax return to go through!!! How can you say you have fixed it?
I can't get my return to go through in the right way.
I just want the S. S.* to go through correctly. In Shayleigh's slot. Not in her mom or dad's slot. Thank you.
I have used Turbo Tax since **** or later to do taxes for my children and friends.
We checked all numbers over and over. Then we called the IRS. They told us it was coming through in the wrong position.
I have an issue with Turbo Tax too
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Tax return was returned to turbo taxturbo tax charged me and I do not have turbo tax account
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Turbo Tax

Deluxe.
Customer service issue
Reported by GetHuman1009589
Aug 24th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 8 customers so far
Similar issue to 12641 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman1009589 started working on this issue
Aug 24th 10:04pm
GetHuman1009589 indicated the issue is not fixed yet.
Aug 25th 12:55am