GetHuman1009589's customer service issue with Turbo Tax from August 2018
Help with my Turbo Tax issue
The issue in GetHuman1009589's own words
Send my tax return to the I.R.S.*Via email. They keep sending it back. Saying I have put the child's S.S.* in one of the adult's slot and to make sure it is the this one to go through. ... I can't get my tax return to go through!!! How can you say you have fixed it?
I can't get my return to go through in the right way.
I just want the S. S.* to go through correctly. In Shayleigh's slot. Not in her mom or dad's slot. Thank you.
I have used Turbo Tax since **** or later to do taxes for my children and friends.
We checked all numbers over and over. Then we called the IRS. They told us it was coming through in the wrong position.
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