Never received my state or federal tax

GetHuman1020104's customer service issue with Turbo Tax from August 2018

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The issue in GetHuman1020104's own words
The problem: Never received my state or federal tax
GetHuman1020104 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman1020104
Aug 21st, 2018 - a mon ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 12473 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman1020104 started working on this issue
Aug 21st 10:10pm