I haven't received any refund yet. It was supposed to be issued on *-**-**. I have rece...

GetHuman977340's customer service issue with Turbo Tax from August 2018

Help with my Turbo Tax issue
The issue in GetHuman977340's own words
I haven't received any refund yet. It was supposed to be issued on *-**-**. I have received nothing. I have tried to contact you with zero results. I have talked to the IRS three times and have received two different sets of information. I was supposed to have received a Green Dot Card from their bank in both Pasadena California and Provo Utah. I don't know what is going on and l want to know where my refund is and why l haven't received it. I believe that l have been more than patient. Now I'm getting angry.
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Turbo Tax

Customer service issue
Reported by GetHuman977340
Aug 10th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 4 customers so far
Similar issue to 11998 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman977340 started working on this issue
Aug 10th, 2018 10:07pm
GetHuman977340 indicated the issue is not fixed yet.
Aug 10th, 2018 11:08pm