I am extremely disgusted with Turbo Tax and I will never use them again. I paid for the...
GetHuman972737's customer service issue with Turbo Tax from August 2018
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The issue in GetHuman972737's own words
I am extremely disgusted with Turbo Tax and I will never use them again. I paid for their **** self employed edition for $*** on April **, ****. I was not finished with the taxes and filed for an extension with TurboTax. Last week I went back to complete the return, it was gone. All the Information gone. Turbo tax stated I had to start a new return and pay again. **I can forgive them for that. But what I can’t forgive is their absolutely lack of customer support. You can not find any telephone number or even text chat. All community nonsense where you cannot find yoir answer. This resulted in me looking online for a posted TurboTax support number. There were ten different numbers, no official TurboTax site and number. I ended up going through all the numbers and the one I finally got through on was an international call center scammer who ended up stealing my personal identification and running up $**** in charges within ** seconds. Thanks TurboTax and Intuit, you have no care for your customers. Your business is going to go down the drain when people like me expose your horrible support to save a few bucks
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