I need a copy of my **** tax return to verify my identity with the IRS. And I can't re...

GetHuman930920's customer service issue with Turbo Tax from July 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman930920's own words
I need a copy of my **** tax return to verify my identity with the IRS. And I can't recover my account *****@***.com because I forgot my password and I no longer have access to the email address or the phone number I used when creating that account since it was so long ago. Its not letting me just reset my password. I submitted a request to update the email address but received an email back saying it can't be done because the address that's on my ID isn't one that TurboTax has on file.
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Turbo Tax

Customer service issue
Reported by GetHuman930920
Jul 30th, 2018 - 9 mons ago
I have an issue with Turbo Tax too
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Seen by 5 customers so far
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GetHuman930920 started working on this issue
Jul 30th, 2018 4:59pm